Privacy Policy

"SimpleTech" SVCC ("SimpleTech", "we", "us", or "our") operates the website simplete.ch and related software products. This Privacy Policy explains how we handle information when you use our services.

1. Information we collect

We aim to collect only what is necessary to provide and improve our services:

• Contact information — When you contact us via email, we receive your email address and the content of your message.
• Usage data — We may collect anonymous, aggregated data about how our products are used (such as feature usage frequency and crash reports) to improve product quality. This data does not identify individual users.
• Device information — Basic technical information such as device type, operating system, and app version may be collected to ensure compatibility and performance.

2. How we use information

We use the information we collect to:

• Respond to your inquiries and provide support
• Improve, maintain, and develop our products
• Fix bugs and resolve technical issues
• Comply with legal obligations

3. Information sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances:

• With service providers who assist us in operating our services (e.g., hosting, analytics), under contractual obligations to protect your data
• When required by law or to protect our legal rights

4. Data storage and security

We take reasonable measures to protect information from unauthorized access, alteration, or destruction. Our products may use cloud infrastructure provided by established providers (such as AWS) with industry-standard security practices.

5. Third-party services

Our products may integrate with or link to third-party services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Cookies and tracking

Our website may use essential cookies required for basic functionality. We do not use advertising cookies or tracking pixels. If we implement analytics, we prefer privacy-respecting solutions that do not track individual users across websites.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing of your data
• Data portability

To exercise these rights, contact us at support@simplete.ch.

8. Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at:

"SimpleTech" SVCC
str. Ivan Bogorov 20, ent. G, fl. ground
8000 Burgas, Bulgaria
support@simplete.ch